Wednesday, October 19, 2022

What Sarah Did this Summer Part Five: Goodbye Stuff Empowered, Hello Stuff Recovered.

 





               

                It’s been a minute since I quit a job.  The last two jobs I had, I was fired from.  (But don’t tell anyone who’s recently read my resume.  My parting from Stuff, Installed has been downgraded to “an amicable parting based on a mutual disagreement.”  Yeah, I thought I was employed, and NBM disagreed. And it was amicable in that he was happy I was gone and I did a little gleeful dance out the door.)  Anyway, my point is, the last job I actually QUIT was back when I worked for Horrible Bossman (remember him?) back in 2011.  So it’s been more than a decade since I actually, you know, gave notice and went through that whole deal.

                Matty from Stuff, Recovered (the new job) assumed that Stuff, Empowered wouldn’t make me work out a two week notice.  This assumption was backed up by Peaches, Skippy, Hubby, and even Gretal, Skippy’s g-friend.  No one thought I was going to have to actually work those last two weeks at Stuff, Empowered.

                Well, except for Stuff, Empowered.

                I took the coward’s way out.  I typically do, but remember, I really, really do like the people I worked with at Stuff, Empowered.  I hate the whole disappointed thing. I can deal with every human emotion directed at me except disappointment.  (Maybe that’s why I skip out on choir practice so often.  I’m a disappointing singer.)  So, being the coward I am, I sent an email with a resignation letter that took me several hours to put together. I’m a writer, I like all the words to hang together in a poetic manner.

                Plus, I sent it on a Sunday night so everyone would have the news before I got there on Monday.

                What I didn’t count on was Stuff Empowered’s really hard-core spam filter.

                When I got there on Monday, I realized that no one, not one person, had gotten my email because it was deemed spam by the system.  Which meant I had to fish the thing out of my spam box and resend it. Which delayed the reaction from the managerial team by a couple hours.

                The reactions ranged from HR sending me half a dozen emails informing me that my benefits were going to end to Red, who walked up to my cubicle and gave me a big hug. I honestly thought they’d be angry at me.  Anyway, the others on the team sent me an email wishing me well.

                Not one person said I could leave early. No one sent the security guy “Ryan” to my desk. I had this great vision of Ryan coming to my desk and handing me a banker’s box and then watching me while I packed up before escorting me to the door. None of that happened.

                It was mostly business as usual, except that once news got around, everyone stopped at Tucker’s cubicle and gave him grief for driving yet another person away.

                Oh, and N.E.W. (New Elsie W) was all broken up because she was CONVINCED we were going to be BFFs.  Meanwhile, Red wasn’t entirely sure NEW was going to last longer than I did.

                Fun fact, a couple of days after I gave notice, Molly also gave notice. Not a surprise to me, mostly because she’d confided that working in a cubicle wasn’t also not her bliss, but once again, Poor Tucker took a beating from the other people in the department for driving yet another person away.  (Also, Poor, Tucker…alone in a pod with N.E.W.)

                So, I worked the first week, business as usual.  Then I got a call from Matty who asked if I could start a little early.  I was a tiny bit annoyed.  I knew this gaggle of geniuses was going to need an office mom to handle things, but the whole interview process lasted a week longer than it needed too.  See, Matty thought maybe I should meet the Wizard before I got hired. The Wizard really didn’t want to be bothered. Had Matty pulled the trigger the day I interviewed; I would have started the exact day he wanted me to. However, since they collectively dragged their feet, I had committed to a full two weeks’ notice.  Matty couldn’t believe they were holding me to it.

                No one could. Bigger surprise, I was actually putting quite a lot of effort into my last days.

                I asked HR if I could leave two days early. The response was: “We can’t make you stay.”

                Cool beans.

                Now, the last three days of my employment at Stuff, Empowered, were kind of interesting. It seems that this giant company believes in FUN.  Like, lots of FUN.  (Well, except during working hours on days ending in Y.) They deemed that week the Customer Experience Appreciation Week.

                No one was quite sure what that meant. Are we appreciating our customers?  Are we appreciating the Customer Experience department?  Are we just appreciating the entirety of the customer experience?  (Which, since I was in Order Tracking and Order Payment, was NOT a great experience for customers or me.)

                The way this giant company appreciated whatever it was they were appreciating was to have what can only be described as a high school spirit week. I’m not making that up.  Monday was crazy hat day. Tuesday was sports jersey day.  Wednesday was generations day (They should have called it “misinterpretation of 80’s day” and been done with it.)  Thursday was “Stuff Empowered spirit wear…I mean, logo clothing. Friday was, and I’m not making this up: Flannel shirt day, so we can show everyone how cozy we are at work.

                That one made me laugh.  Flannel shirts were definitely not within the dress code guidelines. Also, “cozy” wasn’t the first thing one thought of spending time in that building. Not even my hot flashes could stave off the cold.  I had a small blanket (which I used the first couple days and then realized I looked like an old woman in a nursing home, so I took that home and brough a sweater.) And who, exactly, was going witness this coziness?  Customers rarely came to the building and never to the third floor.

                On my last Friday at Stuff, Empowered, the pod was abuzz with what kind of hat to wear.  Well, okay, Molly and I were.  Tucker, honestly, was going to do whatever we told him to, and N.E.W. insisted she didn’t have a hat.  Not one hat.

                “But you live in Wisconsin. You don’t have any kind of hat?”

                “I don’t like hats.”

                I don’t like hats either, but come on, in my house, there are at least a couple pieces of headgear that are “mine.” And Hubby and Skippy have dozens of hats.  I find it difficult that believe that anyone, really, ANYONE, doesn’t have access to a hat.  (Okay, maybe the kids hubby and I sponsor through Christian kids charity whatever don’t.  I mean, they don’t have food or houses, we’re told, so they probably don’t have hats.)  but N.E.W. swore up and down she didn’t have a hat. And then she looked at me with pitiful hobbit eyes.

                And I did not take the bait.  Ten years ago, working with Elsie W., I would have brought a hat for her to wear and she’d return it months later, covered in food and bent in four different ways.  Nope, this time I didn’t offer to lend N.E.W. a hat.  I call that growth.

                Or something.

                So hat day came and this is what I looked like:

 

 


 

 

 

                Hats didn’t last long for our pod.  The headsets were bulky.

                The next day was sports teams’ day. I figured everyone would wear Packers and Brewers, so I went with my other favorite team: Detroit Redwings.  So that was fun.

               

 


(I have no idea what's going on with that foot.)

 



 

                Day three of spirit week…I mean Customer Experience Appreciation, we could send appreciation notes to each other.  Seriously.  Remember when you could send secret messages to people during spirit week?  The girls from the pep club set up a card table and sold carnations of different colors and you could attach a message to the carnation and someone from the pep club would deliver it to your beloved/BFF/secret admiree.  It was like that, except no carnations, and no pep club.  I sent a couple notes, to Red and Molly.  And I got a couple, from Red and Molly.  So there’s that.

 

                Anyway, Day three of spirit week was Generations Day. Like I said, it should have been named, “1980’s misconception day.”  I managed to cobble together a legit 80’s outfit from my wardrobe. Apparently, my taste in clothes hasn’t changed much since 1986.  I even had proper high tops. I was missing the leg warmers, but I had tall, heavy socks which served the purpose of making my lower legs look bulky.  (Why was that a thing?)

                Things were kind of drab in my cubicle.  I’d taken home everything already, so I had nothing to distract me from the job.  Except for my chunky looking calves (like they need help) and my sweaty feet. At 4:30 my department manager came by and took my badge.  At 5:00 I waved to everyone and left the third floor one last time.

                Bye, Bye, Stuff, Empowered.

                Hello Stuff, Recovered.

                Now, Stuff, Recovered is a tiny little business that recovers data from dead hard drives, phones, video camera, lap tops, and the like.  I know even less about what this company does that what I did with Stuff, Installed or Stuff, Empowered.  I can’t even fake any kind of knowledge.

                What I can do, however, is be a great gatekeeper and coffeemaker.  Plus, I can clean an office quickly. These are all things this places needs big time.  I’ve now been here almost two weeks.  I’ve learned the following:

                Matty, a former tool and die shop manager, should not talk to people in a customer service capacity, like, ever.

                Computer geniuses don’t know how to dust, vacuum, or clean a mirror.

                The Wizard of Oz doesn’t like it when I go to his office if he’s in it.  If I must take a package upstairs, he’d prefer it if I did it when he’s not there.  In fact, if I could just teleport packages up there with my brain, that would be the best.

                Both the Wizard and the Tech have the same first name.  So, one’s Jackson. The other one’s “him.”  Take a guess which one is “him.”

                Training for this job was not at all intense or detailed.  Matty isn’t completely sure what he’s doing or how he’s doing it.  So…now that I’m on my own, I’m reteaching myself how to manage the duties they’ve given me.  All of which take about 18 minutes in any given work day.  The rest of the time…

                Well, the rest of the time I get to write, blog, and be in my own head.  And, once my brain has healed from the tumult of this summer, maybe I’ll learn something about the basic tasks of the business.  Who knows?  Maybe I’m a computer wizard, and I just don’t know it!

 

               


No comments:

Post a Comment

New Year's Resolutions: Let's see if I can do better this year.

  I'm fully aware that it's almost the middle of February, FAR past the time when I give out the grades from my New Year's Resol...